We report on our performance, management and targets on CR issues across a range of formats designed to be accessible for various audiences.
We have been reporting on our CR performance and activities for eight years. Over this time, we have developed and refined our approach to reporting. In 2007/08, we moved our main CR reporting onto this website, rather than producing a printed CR report with additional information on the web as in previous years. Instead, we have produced a printed CR Review, which explains the key trends and issues affecting Vodafone, particularly as Vodafone’s strategy evolves and priorities shift.
Group web-based report
Our full CR report is now web-based. We report our performance during the year on our most material issues in the performance pages of this website. These pages are related to the year ended 31 March 2008 unless otherwise stated and are subject to independent assurance from Deloitte. Issues considered not to be material are reported within the general pages of the website.
Our signature 'we said, we have, we will' format – the cornerstone of our CR reports since 2003/04 – has been maintained in the performance pages of this website. This structure is intended to enhance the transparency and accountability of our reporting, clearly presenting to stakeholders our performance against our commitments on key CR issues.
Navigating the web report
The structure of our web report is designed to be intuitive, based around key issues. You can access information on our website in a number of ways:
- Navigate the website using the menu on the left hand side
- Use the index of performance pages for details of our 2007/08 performance only
- Follow the links from our GRI index
- Download a pdf containing the performance pages of our 2007/08 CR Report
- Download a pdf of the full web for information about our approach to issues as well as our performance in 2007/08. (If you are thinking of printing this document in its entirety, please be aware that it is very long!)
Group CR Review
Our Group CR Review provides a strategic review of the key trends and issues affecting Vodafone, and insights from senior management on the link between our management of CR issues and our core business strategy.
CR Dialogues
Research papers in the Vodafone CR Dialogues series are intended to stimulate debate on specific emerging issues.
Local reporting
Twelve of our local operating companies publish their own CR reports focusing on local and national issues with details of individual operating company CR programmes. See publications.
Alignment with AA1000 Assurance Standard
We aim to provide a balanced account of our performance on the socio-economic, ethical and environmental issues that are most material to Vodafone. Our approach to CR reporting is aligned with the principles of the AA1000 Assurance Standard, namely completeness, materiality and responsiveness.
Compliance with GRI guidelines
We have benchmarked our CR reporting against the Global Reporting Initiative sustainability reporting guidelines (GRI: G3). We assess our application of the GRI reporting framework to be at level B+. See our index of conformance with the G3 guidelines and explanation of how we comply with the GRI principles.
External awards and recognition for our 2006 and 2007 CR reports
We have received a number of awards in recognition of our efforts and achievements in CR reporting, including:
-
Corporate Register CR Reporting Awards: Best report 2007
- ACCA awards: Best report in 2006 and best tax and public policy reporting in 2007
- Global Accountability Rating: Ranked number one in 2006 and number five in 2007
- UNEP/Sustainability Global Reporters Survey (every two years): Ranked 7th in 2006
Future reporting plans
We aim to improve our reporting in the future by:
- Increasing the scope of our reporting to cover new local operating companies as we integrate them
- Producing CR dialogues on more emerging issues
- Enhancing our local reporting using online media.
