We provide training for our employees to develop new skills and opportunities to gain new experiences. This helps them reach their full potential and benefits our business.
Online training
We have a catalogue of more than 70 online training courses on a wide range of subjects related to specific aspects of the business or key skill sets. These include:
- Communicating for impact – business writing, giving presentations, managing meetings, negotiation skills
- Putting customers first
- Delivering results – budgets, objectives, project management
- Making a personal difference – self-development, mentoring and time management
- Managing a changing environment – decision making and problem solving
- Performing through our people – delegation, team building, leadership, facilitation
- IT – how to use specific computer programmes.
We are integrating corporate responsibility into our training programmes and induction courses. Online courses include related subjects such as anti-corruption and privacy training.
We also use online webinars (web seminars) and wikis to inform employees about key business strategies, embedding our commitment to total communications.
Performance dialogues
All employees complete an annual performance dialogue with their line manager, enabling them to review their performance annually and set clear goals and development plans for the year ahead. The process ensures our people can make a clear connection between their goals and Vodafone’s business objectives. See details on our performance 2007/08.
Promoting leadership
We use our Leadership Framework to help us recruit and promote leaders within the company. We are evaluating our most senior managers against the framework. In 2007/08, 80% of our senior leaders participated in our workshops on Leading High Performing Teams. These are designed to build their awareness of leadership style and working culture. Our development initiatives emphasise the role of local operating companies in tailoring development support to individual needs.
For example, Vodafone Spain "One Way" professional development programme for managers includes training on team management and engagement, creating a culture of co-operation and effectively executing strategic goals. In 2007/08, a performance reporting tool was launched to keep individuals up to date on their progress. One Way has contributed to improving employee perceptions of the coaching and feedback they receive from managers.
Inspire programme
Inspire is a global programme designed to identify and develop high potential employees and accelerate their progression into leadership roles. Participants take part in a three-month international rotation and receive commercial training and personalised leadership development through Imperial College, Oxford Said Business School and the Hay Group. They also gain from exposure to and learning from members of our Executive Committee.
The programme promotes cross-cultural understanding within Vodafone and encourages employees to take advantage of the breadth of experience across the Group. Inspire launched in May 08 and replaced our Global Rotation programme.
Promoting career opportunities within Vodafone
We want people to develop at Vodafone and promote recruitment from within. This encourages people to progress their careers within the company, either through promotion or a change of role to broaden their experience. All vacancies across Vodafone are advertised on the job-posting page of our global intranet, which encourages the transfer of talent across the Group.
- See our performance in 2007/08.